7 questions concernant votre bureau auxquelles vous ne pouvez pas répondre… à moins d’avoir accès aux analyses sur le lieu de travail (1/7)

Workplace analytics goes far beyond simply counting the people in a space (or the devices within it). Rather, it’s about learning how people use the resources available to them and using that information to fuel change and improve the experience. In this series of posts, we’ll dedicate each article to one of seven big questions that can’t be answered without using workplace statistics and analytics.

DISCLAIMER: The information presented in this article is from a real-life case study where data was collected over a significant period of time (1 year). The results are specific to one client at one site: CTI Working Environments and should not be considered as reference data for the items listed in this article.

Question 1/7: How popular are the resources made available to your users?

First, you need to define what an item’s popularity is. A popular good is one that people use frequently and for long periods of time, given the number of items they have. For example, if you have a ping-pong table in your office and people use it for an average of 4 hours a day, it will be more popular than the 3 foosball tables, which each accumulate an average of 30 minutes of use. To simplify, this score compares supply to demand in order to establish a ranking.

For seats, to classify the different brands, you must consider the availability of specimens for each brand and compare it to the total cumulative usage time recorded for each specimen in each group. The results are displayed in [hours of use per day per specimen] for each type.

Each furniture type is assigned a rank that highlights user preference based on these three parameters. For an equal number of specimens in a group, a brand’s score increases proportionally to the cumulative uses recorded on each specimen belonging to the group. Conversely, for equal cumulative use, a brand’s score decreases as the number of specimens in the group increases.

Furniture grading isn’t something workplace professionals do on a daily basis, but for a company’s purchasing department, this information can be very useful when planning furniture purchases. CFOs also like to know that office expenses (CAPEX and OPEX) are being properly amortized. Comparing SUPPLY and DEMAND allows buyers to support their purchasing decision while researching what will work for their users.

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