Legal

Terms of Use

These Terms of Use apply to people who use the MySeat platform with the authorization of an organization that subscribes to MySeat. They are short, because your organization’s contract comes first. How we handle personal information is described in our Privacy Policy.

Your organization’s contract first

Your organization’s contract with MySeat, or with the partner that sold it MySeat, prevails over these terms.

Use it as intended

No unauthorized access, no security testing without our written consent, no reverse engineering, no automated extraction outside the API.

Your organization’s data

The data entered in MySeat belongs to your organization. MySeat processes it on its behalf.

Last updated: November 11, 2026

1. Who we are

MySeat is a workplace management platform provided by MyIoT Solutions Canada Inc., doing business as MySeat (“MySeat”, “we”), Suite 700, 413 Rue Saint-Jacques, Montreal, Quebec H2Y 1N9, Canada.

2. Who these terms apply to

These terms apply to every person who uses the MySeat platform (web application, administration portal, Microsoft Teams and Outlook apps, visitor kiosks and API) with the authorization of an organization that subscribes to MySeat (“your organization”): employees, contractors, administrators, and visitors who register at a kiosk or through an invitation.

3. Your organization’s contract comes first

Your organization uses MySeat under its contract with MySeat or with the partner through which it bought MySeat. If these terms conflict with that contract, the contract prevails.

Warranties, liability and the applicable law are those set out in that contract.

4. Access

You access MySeat through your organization’s identity provider (such as Microsoft Entra ID or Google) or with an account that your organization creates for you. Your organization decides who has access and with which rights, and can remove access at any time.

Keep your sign-in details to yourself, and tell your organization if you think someone else has used your account.

5. Acceptable use

When you use MySeat, you agree not to:

  • access, or try to access, accounts, data or systems that you are not authorized to use;
  • test the security of MySeat (for example by scanning or penetration testing) without MySeat’s prior written consent;
  • copy, decompile or reverse engineer MySeat, except to the extent that the law allows it despite this restriction;
  • extract data automatically (for example with scripts, bots or scraping tools) other than through the MySeat API, with credentials issued for your organization.

6. Your organization’s data

The data that your organization and its users enter in MySeat belongs to your organization. MySeat processes personal information on your organization’s behalf, as described in section 17 of our Privacy Policy.

7. MySeat’s intellectual property

The MySeat platform, its software, design, documentation and trademarks belong to MyIoT Solutions Canada Inc. or its licensors. These terms give you no right to them other than using MySeat as your organization authorizes.

8. Service status

The status of the service and any incident in progress are published at status.myseat.ca.

9. Suspension

MySeat may suspend an account, or access to all or part of the service, when needed to protect the security of the service or its users, or in case of abuse or breach of these terms. MySeat informs your organization.

10. Changes to these terms

We may update these terms. The current version is always on this page, with the date of its last update.

11. Contact

For questions about your access or your organization’s configuration, contact your organization’s MySeat administrator first. For questions about these terms:

MyIoT Solutions Canada Inc. (MySeat)
Suite 700, 413 Rue Saint-Jacques
Montreal, Quebec
H2Y 1N9

Email: [email protected]
Phone: +1 (514) 613-7313